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What to do if You are Injured in a Retail Store?

injury in a retail store A slip and fall in a retail business is more than just embarrassing. You can be injured, perhaps even seriously. There are many hazards that could cause a fall - frayed carpeting, liquid spills or even hangers on the floor of a changing room. All of a sudden you find yourself on the floor and in pain.

Do You Know What to do if You get Hurt in a Retail Store?

First of all, ask someone to call 911 right away if you need emergency help. Then, do everything you can to recover physically and to protect your rights in the event of negligence:

  • Report your injury to the facility manager or an employee. Complete an incident report to ensure that the retailer knows the details of your injury and so their insurance company can't deny that the accident happened. Before leaving the premises, get a copy of the report but don't sign it.
  • Avoid making statements to anyone on the scene. Don't say "It's nothing" or "I'm okay" when you don't really know the extent of your injuries. Some injuries may exhibit symptoms only after a period of time has passed and your adrenaline has worn off.
  • Gather evidence like photos of the scene and the hazard that caused you to fall. Take photos from different angles for thorough coverage. Get witness names and contact information. Ask store employees if a video camera may have recorded your accident. If the video recording is only kept for a limited period of time, ask for a copy.
  • Go to a hospital emergency room right away or at least see your own doctor as soon as you can. Delaying medical care may exacerbate your injuries and some injuries won't heal without treatment. In some cases the retail establishment's insurance company may be able to argue that you were not seriously injured if you don't seek medical help right away.
  • Document everything. Keep your copy of your accident report with all associated medical bills, lab and other tests and medication receipts. Document missed work and lost wages and other miscellaneous expenses like taxi fares to doctor appointments.
  • Contact an attorney experienced in premises liability cases who will review your evidence, continue investigating your case and get you the compensation that you deserve.
We can Help with Slip and Fall Injuries

If you or a family member has been injured in a slip and fall accident or any other type of premises accident or personal injury, please contact the Law Offices of Diana Santa Maria, P.A. immediately. Our experienced attorneys have the right expertise to fight for the compensation you deserve. Please call us for a free consultation. Attorney Diana Santa Maria, personal injury attorney in Fort Lauderdale, will fight to secure justice for you and your family. You can reach us at (954) 434-1077 or contact us via the website.

Client Reviews
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I'm so grateful to your staff for assisting me with obtaining medical care from my injuries. Words cannot express my appreciation for aiding me with my case. The staff is very efficient, people oriented and caring. Continue to not only provide legal assistance, but the love that makes and impact on the lives of your clients. B.B. (Premises Liability)
★★★★★
Our experience with the Law Offices of Diana Santa Maria, P.A. was excellent. Her staff is kind and professional. Attorney Diana Santa Maria is an outstanding human being and a true professional. I would recommend them 100%. R.P. (Premises Liability)
★★★★★
I am extremely satisfied with the legal services provided by this law firm. I feel grateful to the staff and to Diana Santa Maria in particular. I would definitely recommend Diana Santa Maria for legal representation in any accident matter. E.M. (Auto Accident)
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Overall great experience, totally professional and would not hesitate to recommend! Helpful on every level of this case-from day #1 and throughout! I would not hesitate to recommend Diana to anyone in need of superb legal services! They were extremely helpful and kind during a stressful time. The office is beautiful, the paralegal team and staff are totally knowledgeable and professional. A.T. (Auto Accident)
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My personal experience with the office of Diana Santa Maria has been one of mutual respect and excellent personal service... their integrity, personal care and efficiency handling my case. The availability of Ms. Santa Maria when required or requested and the attention to my case always included a personal touch. C.R. (Auto Accident)